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Feb 3

Pagespeed, conversion rates and causality

Posted on Thursday, February 3, 2011 in performance

I’m convinced now - page speed matters – it makes a difference on your conversion rates !

I’m currently quite busy starting a new venture including a webshop and as part of this reading up on a lot of webdesign issues related to conversion rates.

Among many factors increasingly articles points to load time for the webpage as an important factor for your conversion rates,

I’ve been a bit sceptically about how important the pagespeed could be as long as it were “decent enough”, until reading this article about speed/revenue analysis of your ecommerce site.

From a real life test of a customer site the findings were

  • Site was 30% faster in IE8.
  • The value per visitor on his site was 29% higher for IE8 than it was for IE7
  • Shoppers with T1 connections spent roughly 32% more than those using dialup

Now – as the article states; “Correlation does not imply causation” …. a good statement I’ve also noted from my interest in statistics, and as a good analytic an obvious contra argument for causation would be that people who upgrade to IE8 and/or have a T1 connection belongs to a segment which generally buy more.

But here comes the final good argument:

Keeping all other variables constant, only changing pagespeed, optimizing the page loadtime made a huge difference on sale value!

On average, order value for the optimized site was 20% greater than for the unoptimized site

No more blogging for this article … I’m off optimizing my webshop !